— Define leadership vs. management
— Identify top traits of effective leaders

— Assess your personal leadership style
— Explore EI competencies for leaders

— Craft a compelling team vision
— Align daily actions with long-term goals

— Techniques to foster interpersonal trust
— Create a safe environment for open ideas

— Practice active listening and clear messaging
— Tailor your communication to different audiences

— Leverage intrinsic vs. extrinsic motivators
— Use storytelling to ignite team passion

— Identify which tasks to delegate
— Empower team members with clear accountability

— Apply the 5 Whys and decision-matrix tools
— Balance data analysis with intuitive judgment

— Ask powerful, open-ended questions
— Guide growth without taking over

— Use the SBI (Situation-Behavior-Impact) model
— Set and track SMART performance goals

— Diagnose sources of conflict
— Negotiate win-win outcomes

— Lead teams through change curves
— Communicate change clearly and empathetically

— Leverage diverse strengths for better outcomes
— Foster inclusion and high-performance collaboration

— Best practices for remote engagement
— Use digital tools to maintain team cohesion

— Reflect on your learnings and set next-steps
— Create a personalized leadership action roadmap